The global market has been tremendously affected by various factors such as the pandemic, geopolitical conflicts, and resulting economic challenges but amid all, technologies have evolved a lot. This year will be no exception for such a boost. We expect to witness further innovation and development in 2023. Following are a few trends that will be prevalent this year:
Artificial intelligence: AI has become a necessary component of our daily lives. While already significantly developed, there is no denying the fact that there is still a long way to go. For customer relationship management and other repetitive chores, AI offers insights into customer behaviour and maps a variety of operations. As a result, managers can design and analyse complex models and optimise the engagement of their human workforce.