Business Analyst - Software - Addverb

Business Analyst – Software

As a Business Analyst, your responsibilities include conducting comprehensive analyses at various stages throughout the life cycle of projects. Join us in revolutionizing the way warehouses operate by automating material handling systems! Be part of a multidisciplinary culture with a diverse mindset! As the largest robotics company based out of India, Addverb provides the chance to work alongside intellectual minds and be part of a collaborative, dynamic culture. With international exposure and a flexible work environment based on freedom with responsibility, Addverb offers endless opportunities for growth and learning.

Role Overview:

The Business Analyst role is based out of the software development center in Noida. As a Business Analyst, you need to analyze projects throughout their life cycle (starting from IKOM until the system handover to the customer). The role includes managing customers/clients alongside stakeholders like software, design, R&D for software products, mobile robotics, among others, to ensure project completion within the stipulated scope, schedule, quality, and budget.

  • Noida, India
  • Software
  • Full-time role


  • Analyze the customer requirements document, and prepare a requirements questionnaire, covering all key aspects of business & operations.
  • Lead discussions on process requirements with PMO and customer Ops/IT representatives.
  • Prepare PFDs (Process Flow Diagrams) covering inbound, outbound & midbound processes.
  • Ensure designed wireframes meet customer expectations and obtain timely approval.
  • Maintain all documents with proper versioning and change logs in designated folders for team reference.
  • Conduct PFD / FSD / Wire Frame walk-throughs for the development & testing team, addressing their queries.
  • Maintain traceability of project progress concerning crucial features for the Go-Live phase and conduct partitioned demo sessions to ensure that deliverables are being developed
  • Validate test cases/results from customer & testing team, ensuring coverage of all business and operational scenarios.
  • Liaison with Product management & development teams to enhance and standardize relevant features/functionalities for the Software Suite (WMS, WCS, FMS, MES).
  • Evaluate system performance based on customer operations scenarios & automation system parameters data, using advanced analytical tools.
  • Conduct onsite process studies & data analysis to identify suitable solutions for system performance improvements.

Key Skills, Qualifications, and Required Years of Experience

  • Minimum Qualification of B Tech – Computer Science / Information Technology
  • 2-5 years of relevant experience
  • Prior experience in gathering business / functional requirements and creating FSDs.
  • Excellent documentation & communication skills with competency in MS Applications like Word, Excel, PowerPoint, etc.
  • Understanding of Software Development Lifecycle (both Agile and Waterfall models).
  • Analytical skills & Hands-On experience in BI tools like Power BI, Tableau, Python, etc. are preferable.
  • Experience in the design/implementation/usage of Automation systems like WCS / WES / MES will be an added advantage.
  • Good knowledge of Warehouse processes & systems including Inbound, Outbound, Inventory Management, Production/Manufacturing, etc.