To thrive in a situation where E-Commerce returns account for 25-40%, it becomes mandatory to have organised reverse logistics in place. Ignoring reverse logistics automation can quickly lead to rising labour costs and harm the profits of the business by up to 25%. Besides profits, it can even impact the customer’s perception because the ease of return plays a paramount role while ordering online. With the rising volume of returns, more and more companies are opting to automate their return handling.